Visual Basic Applications Error in Microsoft365 Products Resolution

The following article will walk you through how to clear out the following error, and other Office 365 errors which may occur.

1. In Spotlight (cmd+space bar) search for "Self Service"

2. In the Self Service Window, find the "Reset Microsoft Office" app (pictured below)

3. Click "Reset"

4. This will return your Office 365 products to its original default state, clearing any errors. Please note, this may take some time- up to an hour or so. You can track the progress of the application resets by viewing the blue circle in the Self Service window. Once the blue circle has gone away, the application resets have completed.

5. When opening Office products, you may be met with a login request. Please log in with your GCTS credentials in order to re-license these products.

If you continue to have issues with Office products after running this, please reach out to the IT Services department at tech@gordoconwell.edu.