Elevate (Gain Admin Access for 5 Minutes) Software Usage
The Elevate software allows a user to gain admin access to their Mac for five (5) minutes per day to update software that is not supported/installed by Technology Services, change sleep/power settings if needed, or install printers via Mobility Print. This software allows a user to have full administrative access to their computer, and thus should be used carefully and with caution, as improper usage of admin rights can lead to data loss of the individual or the institution, malware, ransomware, and other potential negative consequences. As such GCTS Technology Services reserves the right to restrict access to Elevate to individuals or groups of users at any time based on previous use/misuse, the current security posture of the seminary, or current standing in regards to security training. Read on for more info on how to use this software.
- In Spotlight (cmd+space bar) search for "Self Service"
- In the Self-Service window, find the "Give Admin Access for 5 Minutes" app (pictured below)
- Click "Run" or "Elevate"
- After a moment a box will pop up, requesting information on the reason for your need for admin access. This information will be sent to Tech Services for historical/monitoring purposes. Please type in the box provided the reason you are requesting access, and click "Continue" If you wish to stop the request, please click "Cancel"
- Please be certain that you need administrative rights before you click continue, and that what you are going to do with them is safe. If you have any questions at all, please click Cancel and contact Tech Services before continuing.
- Once you have clicked continue, you will be granted administrative rights and a box will pop up notifying you of this with a timer of how long the rights will remain for (see below). Once this timer expires your admin rights will be automatically removed, and you will not be able to access the policy for 24 hours without requesting Tech Services to clear your policy record.